Receive free standard delivery on all online orders of $50 or more.
Orders will be processed within 1-2 business days. Once your order has been processed no changes can be made to the shipping details. When your order is ready to ship, you will receive a shipment confirmation email with the shipping carrier tracking number.
Orders will be shipped Monday-Friday, excluding federal holidays within the USA and usually take 3-5 business days to arrive. Packages do not require a signature upon delivery. Our standard shipping carrier is USPS.
Delays may occur in the case of extreme weather or if shipping to remote areas
If you want to check the status of your order, please use the tracking number included in your shipping confirmation email. If you have questions about your order, please call us at 1-855-826-7676 or email us at Customer Service and we would be happy to assist you.
RETURNS & EXCHANGES
You may return any unused or unopened products within 30 days of delivery, for a full 100% money-back guarantee. Returns are not permitted after the allowable return period.
Customers who purchase products from Indeed labs website may return them by mail.
UNOPENED AND UNUSED
- Pack the items along with a copy of your invoice.
- Returns must be prepaid; please note return shipping fees are not refundable.
We suggest you return via USPS. Please return to:
EFS C/O Indeed Labs
807 Airport Access RD
Traverse City, MI
The refund will be issued within 15 days of receiving your parcel. You will receive an email once the refund is completed.